At WineWeaver® we welcome UK & International orders and offer Standard delivery services, (including postage & packaging), per delivery address, upon our website at the rates detailed on our shop pages at the time of checkout. Our standard delivery charges vary dependent upon the items and quantities you order and where they are to be delivered to.
We aim to despatch orders within 1-2 working days of an order being placed. In variably orders placed before 12 Noon (UK time) will be despatched same day. Delivery timeframes are estimated below, however please be advised that these timeframes are not guaranteed by the delivery service providers (Royal Mail and their overseas counterparts). If you have any questions about the timing for delivery please contact us at email@example.com.
Should you require your goods more urgently and would like these to be sent via any of our Express Delivery Methods, please contact us by email first (firstname.lastname@example.org) to arrange before buying. Orders for Express Delivery Methods need to have been placed before 12 Noon (UK time) for same day despatch.
TO MAINLAND UK**:
Our Standard UK delivery service is sent via Royal Mail First Class post. Invariably customers have advised that they have received our Standard delivery within 1-2 days after the date of despatch.
Please contact our customercare team to place an order for Express Delivery. Our Express delivery service for the UK is sent via Royal Mail Special Delivery. Express orders placed by 12 Noon (UK time) will be despatched the same day and have guaranteed delivery the Next Working Day (M-F). Where Express delivery orders have been placed after 12 Noon, we will endeavour to despatch these the same day, however we cannot guarantee delivery by the next working day from the date of order.
**Please note that some areas in the UK are subject to longer delivery times because of their relatively remote locations, (such as Northern Ireland, Scottish Highlands and Islands, Scilly Isles, Isle of Man, Channel Islands and the following postcodes: FK17-22, G83, HS1-9, IV1-28, IV33-39, IV40-51, IV55-56, KA27-28, KW1-3, KW5-17, PA20-48, PA60-78, PH18-26, PH30-44 and ZE1-3). In these cases, delivery cannot be guaranteed within the above timeframes. Please take this into consideration when placing an order to be delivered to these areas.
Our Standard Europe Delivery service is sent via Royal Mail International Standard Airmail. Invariably customers have received delivery between 2 to 5 working days after the date of despatch.
Please contact our customercare team to place an order with Express Delivery. Express European Deliveries are sent via Royal Mail Tracking (previously called Airsure) or International Signed For Mail (dependent upon country of delivery). Please contact us to place your Express order before 12 Noon (UK time) to ensure the fastest delivery times are met. Express Delivery will be given a tracking reference and are invariably received 1 to 2 working days after the date of despatch.
Our Standard Worldwide Delivery is sent via Royal Mail Airmail. Delivery is expected to be received on average from 7-10 working days after despatch for delivery, although in some instances delivery may be longer.
For a faster delivery method, please contact us before placing an order to enquire about our Express Worldwide Delivery service which will either be sent via Royal Mail Tracking (previously called Airsure) or International Signed For Mail, depending on the destination. Both services offer a tracking reference to track the delivery and delivery times are estimate to be between 3-5 working days after despatch.
Please note that all of our Express Delivery services will require a signature upon receipt, therefore please ensure someone is in to take delivery, otherwise this may cause for delays to the delivery of your order.
All of the above estimated delivery times are subject to stock availability and security checks.
Delivery of multiple goods made under the same order, may be packaged and delivered separately depending on weight, location and availability.
Orders can be delivered to your home or work place. Deliveries are generally made on weekdays only (Monday to Friday, except Bank Holidays) and, for our Express services, require a signature. Please ensure that someone is available to sign for the goods. If no-one is available to sign for the goods, the mail service provider will invariably leave a card will be left with details of how to rearrange delivery. Please feel free to contact us if you have any questions or problems.
We rely on the services of third party mail service providers and couriers, and whilst we endeavour to deliver goods as stated there are unfortunately a few occasions when the mail service providers fail to perform the service that they are required to, or there have been circumstances beyond our control that have affected deliveries (e.g. bad weather delays, flights grounded). This happens rarely, but because it does occur, albeit occasionally, we cannot be held responsible for the late delivery of an item in these circumstances.
Please note that particularly for overseas deliveries, we are somewhat dependent on the efficiency and effectiveness of overseas carriers, and whilst we do everything we can to ensure our deliveries will reach you as quickly as possible, sometimes we have inevitably experienced delays caused by overseas mail services.