At WineWeaver® we welcome UK & International orders and offer Standard delivery services, (including postage & packaging), per delivery address, at the rates detailed on our shop pages.
Should you require your goods to be sent via an Express Delivery Method, please contact us by email first (email@example.com) to arrange before buying.
TO MAINLAND UK**:
Our Standard UK delivery service is sent via Royal Mail First Class post. Invariably customers have advised that they have received our Standard delivery within 1-2 days from the date of despatch.
Our Express delivery service for the UK is sent via Royal Mail Special Delivery. Express orders placed by 12 Noon will be despatched the same day and have guaranteed delivery the Next Working Day. Where Express delivery orders have been placed after 12 Noon, we will endeavour to despatch these the same day, however we cannot guarantee delivery by the next working day from the date of order.
**Please note that some areas in the UK are subject to longer delivery times because of their relatively remote locations, (such as Northern Ireland, Scottish Highlands and Islands, Scilly Isles, Isle of Man, Channel Islands and the following postcodes: FK17-22, G83, HS1-9, IV1-28, IV33-39, IV40-51, IV55-56, KA27-28, KW1-3, KW5-17, PA20-48, PA60-78, PH18-26, PH30-44 and ZE1-3). In these cases, delivery cannot be guaranteed within the above timeframes. Please take this into consideration when placing an order to be delivered to these areas.
Our Standard Europe Delivery service is sent via Royal Mail Airmail. Invariably customers have received delivery between 2 to 5 working days from the date of despatch.
We also offer Express European Delivery, which will be sent via Royal Mail Airsure or International Signed For Mail (dependent upon country of delivery). Please place orders by 12 Noon to ensure the fastest delivery times are met. Express Delivery will be given a tracking reference and are invariably received 1 to 2 working days from the date if despatch.
Our Standard Worldwide Delivery is sent via Royal Mail Airmail. Delivery is expected to take between 5-9 working days for delivery. For a faster delivery method, please choose our Express Worldwide Delivery service which will either be sent via Royal Mail Airsure or International Signed For Mail, depending on the destination. Both services offer a tracking reference to track the delivery and delivery times are estimate to be between 3-5 working days.
Please note that all of our Express Delivery services will require a signature upon receipt, therefore please ensure someone is in to take delivery, otherwise this may cause for delays to the delivery of your order
All of the above estimated delivery times are subject to stock availability and security checks.
Delivery of multiple goods made under the same order, may be packaged and delivered separately depending on weight, location and availability.
Orders can be delivered to your home or work place. Deliveries are generally made on weekdays only (Monday to Friday, except Bank Holidays) and, for our Express services, require a signature. Please ensure that someone is available to sign for the goods. If no-one is available to sign for the goods a card will be left with details of how to rearrange delivery. Please feel free to contact us if you have any questions or problems.
MAIL SERVICE PROVIDERS
We rely on the services of third party mail service providers and couriers, and whilst we endeavour to deliver goods as stated there are unfortunately a few occasions when the mail service providers fail to perform the service that they are required to, or there have been circumstances beyond our control that have affected deliveries (e.g. flights grounded). This happens rarely, but because it does occur, albeit occasionally, we cannot be held responsible for the late delivery of an item in these circumstances.
Please note that particularly for overseas deliveries, we are somewhat dependent on the efficiency and effectiveness of overseas carriers, and whilst we do everything we can to ensure our deliveries will reach you as quickly as possible, sometimes we have inevitably experienced delays caused by overseas mail services.
DELIVERY RELATED PROBLEMS
Under normal circumstances, we will try to ensure that your order is delivered to the recipient's address you provide on the date you requested when placing your order. However, there are times when this is not possible due to problems with the address information that our customers provide or due to problems our drivers encounter when attempting to deliver the order. In these circumstances, we will contact you to verify the details.